Reply to your order confirmation or email us as soon as possible with your order number and what you'd like to change.
- Not fulfilled yet: we'll put your order on hold and make the change, whether that's items, the shipping address, the delivery date, or cancelling.
- Already fulfilled or shipped: we can't cancel it, but let us know and we'll do what we can, including contacting the carrier about an address.
Cancellation policy: you can cancel any order free of charge up until it is fulfilled. There is no cancellation fee. Refunds go back to your original payment method and usually appear within 5 to 10 business days, depending on your bank.
Subscribers can also change upcoming renewals themselves under Subscriptions in your account.