How do I track my order?

Once your box ships, you'll get an email with a tracking link. Many carriers also text you on delivery day with a delivery window, and send a proof-of-delivery photo once your box is dropped off.

We work with different carriers depending on where you live, including UPS, Purolator, Loomis, Canada Post and local couriers. Your tracking link always shows the right one.

Tracking hasn't updated

Tracking can lag a little. If your estimated delivery date has passed, or tracking hasn't moved in a day or two, email us with your order number and we'll check with the carrier.