Sorry about that. Let us know which item was missing or what you received instead.
- We'll credit or refund the item, your choice.
- If 50% or more of your order's value is affected, we can also send a new box.
- Received the wrong item? Please keep it and enjoy it.
My free item is missing
The free item for life comes with Larry's Regulars subscription orders. If your order was a subscription and the free item wasn't in the box, we'll treat it like any missing item. If you ordered one-time, the free item isn't included, but you can choose Larry's Regulars on your next order to start getting it.